Corobrik’s dedication to the delivery of quality products and ongoing customer satisfaction has seen them receive the illustrious PMR.africa Diamond Arrow Award for the eighth consecutive year.
Disseminated by South African consultancy and research company, PMR.africa, the annual awards are given to high-performing organisations ranking tops after an industry evaluation is conducted.
“We are incredibly proud to have received the prestigious Diamond Award for being the highest rated brick supplier countrywide,” said Musa Shangase, Corobrik’s Commercial Director. “These awards strive to enhance competitiveness and company excellence, while also acknowledging the hard work that goes into running a successful business, and we feel this is achieved year-on-year.”
The suppliers are rated across 11 industry aspects, including ability to meet orders, Black Economic Empowerment, competitive pricing, deliveries meeting promises, environmentally friendly solutions, flexibility, range and quality of products, response to queries, reputation and sustainable development practises. The ratings are then tallied with PMR.africa handing out Diamond, Gold, Silver and Bronze awards to companies, institutions and individuals that have excelled throughout the year.
Corobrik is honoured to be taking an award that recognises the service and quality products it delivers to customers on a daily basis. Shangase said this comes down to a culture of employee value creation which has entrenched an ethos of constant high performance across its factories and centres nationally.
“By acknowledging the potential of every Corobrik employee and encouraging self-improvement through ongoing training and evaluation, Corobrik is able to meet the demands of an ever-changing market with customer satisfaction a priority,” explained Shangase. “This is coupled with Corobrik’s varied, quality range of bricks suited to the commercial, industrial and residential sectors. We are constantly analysing market trends and refining our product offerings to stay ahead of the game.”
All Corobrik’s manufacturing processes meet international standards with sustainability underscoring all business directives. The past decade has seen Corobrik investing in sustainable equipment such as advanced extrusion technology at the Phesantekraal factory to reduce energy consumption and improve the structural building material; new robotics at Rietvlei and Lawley factories; and the conversion to a natural gas kiln at the Lawley factory. This has resulted in reduced emissions and earned Corobrik carbon credits for the effort. Corobrik also complies fully with the National Environment Management Act of 2014, with its own Environmental Impact Access implemented at each quarry.
“We will continue to adopt sustainable practices, create in-demand products and offer quality customer care in line with the requirements of the PMR.africa Diamond Arrow Award,” explained Shangase.